Read some of our Google Reviews
We’ve spent decades helping customers and keeping them happy. Let us help you today!
EXCELLENT Based on 82 reviews Dondi Aguirre2023-10-28Trustindex verifies that the original source of the review is Google. I'm leaving this review to say that coming from a family of movers from out of state I spoke with Jay and he was beyond professional. Unfortunately he was unavailable to move me on my move in date but instead gave me referrals to other family owned moving business's in the Chapel Hill area and furthermore, provided a link to help find insured and certified moving companies through the NC Utilities Commission. He didn't have to do all that but took the time to be a resource to assist my move from out of state. I wish I could give him the business but the least I can do is speak on behalf of his responsiveness and hospitality over the phone, and the next move I plan to use their services. Thank you Jay, - Dondi Kurt C2023-10-24Trustindex verifies that the original source of the review is Google. My sister recommended this moving company and I was extremely satisfied with the service they provided. Our move was handled professionally, all the movers were courteous, and the price seemed quite reasonable. I will definitely use J.E. Ladd & Son for all future moves. Manya W2023-09-13Trustindex verifies that the original source of the review is Google. I recently used J.E Lad & Son Transfer/Movers for my move across town to my new apartment. Jay was very friendly and professional in his dealings with me; always available to talk to me about any concerns I had. His team showed up on time and were extrememely careful moving my furniture and boxes, some of which contained very fragile items. And they moved my six foot tall artificial tree with extreme care. To make it even better, he charged me less than the estimate since the move went faster than he expected. I suspect few companies would do that. I highly recommend them for anyone needing a move. Emma Johnson2023-08-17Trustindex verifies that the original source of the review is Google. This company was incredibly professional, thorough, and cared for our stuff as if it were their own. Jay, Steve, and Tony moved us across town with impressive efficiency. I really appreciated how detail oriented the owner, Jay, was in gathering info about our pieces and the the size of our move so he could provide an accurate estimate up front. They are worth every penny and more! We will always use them for future moves and will be happy to recommend them to everyone we know! Elin Nagel2023-07-26Trustindex verifies that the original source of the review is Google. My wife Elin and I would highly recommend Jay Ladd moving company. He and his two assistants Tony and Steve were professional in every way. They handled all our belongings (furniture, TV, electronics) with precision ensuring that they would be as they were in our home. They were true professionals. To top it off, Jay even adjusted his quote for our move saying there was less to move than anticipated. It we ever move again we will hire Jay Ladd. Really nice professional movers! David Covington and Elin Nagel julie futrell2023-07-14Trustindex verifies that the original source of the review is Google. I can’t say enough about this company! Jay Ladd and Rodney have moved me at least three times and today was our fourth. They did it in record time! Everything is so efficient and professional and I love all the guys! If you need a local move, Chapel Hill, Raleigh Durham, you should not hesitate to call but book in advance because he’s good and he’s busy! We have never had anything broken, they are always on time, And they make suggestions for the best way to pack things. They have supplies if needed. The are the best!!! Julie Candace Ghent2023-06-30Trustindex verifies that the original source of the review is Google. Jay, Donald, and Steve had great communication among each other throughout the entire move. I felt safe with them handling all our items and Jay let us know ahead of time of any concerns he may have had handling our large items. The transparent communication was great. We had both furniture and a piano moved. They were efficient and effective. Highly recommend. Madison N. Garcia2023-05-22Trustindex verifies that the original source of the review is Google. We've used their services twice now -- for a full house move at the end of 2020 to a recent relocation of some large furniture items from a family member's home to ours. Jay and his team are truly exceptional --- kind, responsive, professional, efficient, and skilled. We've recommended them to several others and plan to use them for any future moving needs. brenda wilkerson2023-04-11Trustindex verifies that the original source of the review is Google. This moving company did an awesome job moving us. Fast, dependable and very professional. I didn’t have to lift a finger once they arrived.